Learnhub Access 11/04/25

Issue

Customers utilising our Learnhub platform are currently experiencing technical difficulties. Users will encounter issues when attempting to access the learnhub.gov.au site.

The Acorn support and technical teams are investigating and will look to resolve this issue as quickly as possible.

We apologise for any inconvenience this may cause and appreciate your patience and understanding.

We will provide further updates on this notice as soon as more information becomes available. Please stay tuned for the latest developments.

Thank you

Acorn Support Team.

Update: 11/05/25 2:28PM

Update

Access to learnhub.gov.au has been restored following unexpected downtime to the Domain Name Servers (DNS) hosting the site. We apologise for any inconvenience this may cause and appreciate your patience and understanding. The system was accessible from 3:15pm 11/04/25.

The Acorn team will be working with the provider who manages the DNS set up for Learnhub to identify a solution to prevent further occurrences.

Please feel free to contact our support team at support@acorn.works if you encounter any further issues with access to Learnhub.

Thank you

Acorn Support Team.

Update 11/04/25 3:46pm