Temporary Email Delay 17/10/23

17/10/23 2:02PM AEDT

Dear Acorn customers,

We wanted to inform you of a temporary delay in our email service, affecting the delivery of emails from Acorn for our customers located in the Asia Pacific regions.

We understand the importance of timely communication, please rest assured that our team is actively working to resolve this issue.

We expect to have this matter fully resolved by 12PM tomorrow, 18/10/23. In the meantime, rest assured that no emails are lost, and all pending messages will be delivered once the issue is resolved.

We appreciate your patience and understanding during this brief interruption. If you have any concerns, questions, or unsure if your Acorn site has been impacted, please feel free to reach out to our support team at support@acornlms.com.

Kind regards, 

Acorn Support.

UPDATE 18/10/23 8:52AM AEDT

Dear Acorn customers, 

We are pleased to inform you that the temporary email delay issue has been successfully resolved. As of 11:00 PM on October 17, 2023, all delayed emails have been sent, and our email services are operating at full capacity.

We understand the importance of timely communication, and we apologise for any inconvenience this may have caused. We appreciate your patience and understanding during this brief interruption.

If you encounter any further issues or have any questions, please don't hesitate to contact our support team at support@acornlms.com

Kind regards, 

Acorn Support.