Identified

Hi Acorn customers,

We want to inform you that we are currently aware of an issue regarding access to users' training history. Our development team have identified the cause and is diligently working on a solution.

No data has been lost throughout this interruption. All user training history and records remain intact and secure. 

To ensure minimal disruption, we have scheduled the resolution to be deployed overnight and expect access to be restored by 9:00AM 27/02/2024.

We understand the inconvenience this may cause and apologise for any disruption to your experience. Please reach out to our support team if you have require further information.

Kind regards, 

Acorn Support Team

support@acorn.works

Resolved

Access to Completions tab within My Learning has been restored.

If you encounter any further disruption, please contact our support team.

Kind regards, 

Acorn Support

support@acorn.works

Posted Feb 27, 2024 - 3:50am UTC