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Daniel Jordan

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Latest activity by Daniel Jordan

How to add or delete a content category
This article will guide Administrators through the process of adding, updating and removing a content category. Categories can be utilised to filter for specific content within the Acorn catalogue....
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Remote Content Sharing
Sharing content across platforms, partners, and clients is now more accessible and secure with Remote Content Sharing. With remote content sharing, you can distribute content while retaining full o...
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Learner Language Settings
Learners have the ability to select their preferred language via their My Learning profile. We've also added a shortcut in the footer of the Acorn site. To update your language settings via the My ...
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Tenancy Language Settings
Administrators can now set the default language for a tenancy, which will be applied to all newly created users. Acorn currently supports the following languages: Albanian Bulgarian Croatian Czech...
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Temporary Email Delay 17/10/23
17/10/23 2:02PM AEDT Dear Acorn customers, We wanted to inform you of a temporary delay in our email service, affecting the delivery of emails from Acorn for our customers located in the Asia Pacif...
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Form Field and Question Types
  Form Field and Question Types In this article, we'll describe the type of questions/fields that can be utilised in Acorn forms. Forms are used in Feedback form activities, Live Learning session r...
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Temporary Payment System Issue 7/9/23
Dear Acorn Customers, We would like to inform you about a technical issue currently affecting our system's payment functionality. Our dedicated development team is actively investigating and workin...
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Learnhub Technical Issues 6/9/23
Dear Learnhub Community, We'd like to inform you that the recent issue with access to the Learnhub platform has been successfully resolved. User access was interrupted for approximately 1 minute an...
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Acorn Service Level Agreement (SLA)
Acorn Service Level Agreement Effective Starting: August 1st, 2022. Service Commitment Acorn will use all commercially reasonable efforts to ensure the Solution is available to the Company with a M...
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How to Create a Live Learning Integration with Microsoft Teams
Live Learning Integrations This article will show you how to create a Live Learning Integration with MS Teams. Please note - MS Teams Integration feature is required. Please contact support to have...
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