Welcome to the Help Centre Welcome to the Help Centre
Daniel Jordan
Issue All Acorn sites are currently experiencing issues with form submissions. Some users may encounter difficulties when submitting forms that contain short or long text fields. While users are ab...
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Issue We're aware of an issue affecting users' access due to multi-factor authentication errors. If this error is impacting your user access, please contact our support team to have MFA temporaril...
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  Issue We're currently experiencing a single sign-on issue affecting the selection of departments from the dropdown menu. Our dedicated team is actively investigating the issue to resolve it as qu...
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Live Learning Integrations This article will show you how to create a Live Learning Integration with MS Teams. Please note - MS Teams Integration feature is required. Please contact support to have...
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Create a Live Learning Session Registration Form This article will take Admin's through the steps for creating a Live Learning Session Registration Form. Registration forms can be used to collect u...
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  Identified Hi Acorn customers, We want to inform you that we are currently aware of an issue regarding access to users' training history. Our development team have identified the cause and is dil...
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Acorn Service Level Agreement Effective Starting: August 1st, 2022. Service Commitment Acorn will use all commercially reasonable efforts to ensure the Solution is available to the Company with a M...
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This article will guide Admin's through the process of creating homepage widget dashboards. HomePage Widgets can be utilised to create a custom homepage for users when they log in to Acorn. They ar...
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  This article will take Admin's through the steps for updating a Live Learning. To create or update a Live Learning, this feature must first be enabled for your Acorn site. Reach out to the Acorn ...
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This article will guide Admin's in how to browse and update tenancies within Acorn.  Please note - Only Acorn Administrators have the functionality to browse and update tenancies. For more informat...
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