Activity overview
Latest activity by Daniel Jordan
Acorn Email Notifications 16/08/2024
Issue
We are currently experiencing technical difficulties with email notifications being sent from Acorn.
The Acorn development team is actively investigating the problem and working on a fix to t...
Acorn User Role Permissions
The table below will identify the permissions of the different roles in Acorn.
Please note - * items require additional configuration.
User Management
Acorn Admin
Tenancy Admin
Content Creator...
Learnhub SSO 15/07/24
Issue
Some customers utilising our Learnhub platform are currently experiencing technical difficulties. Users may encounter issues when attempting to login via Single Sign-On (SSO).
The Acorn devel...
AU Gov Cloud Access Issues 19/6/24
Issue
Some customers utilising the AU-Gov-Cloud server are currently experiencing technical difficulties. Users may encounter issues when attempting to login to the platform or accessing pages.
T...
Form Submissions 21/03/2024
Issue
All Acorn sites are currently experiencing issues with form submissions.
Some users may encounter difficulties when submitting forms that contain short or long text fields. While users are ab...
Learnhub Single Sign On 12/03/24
Issue
We're currently experiencing a single sign-on issue affecting the selection of departments from the dropdown menu. Our dedicated team is actively investigating the issue to resolve it as qu...
Multi-Factor Authentication 12/03/24
Issue
We're aware of an issue affecting users' access due to multi-factor authentication errors.
If this error is impacting your user access, please contact our support team to have MFA temporaril...
View Registration Form Responses
View Session Registration Form Responses
Registration forms can be used to collect useful information from users who are registering for a face-to-face or face-to-screen event. For example, you may...
Session Registration Form
Create a Live Learning Session Registration Form
This article will take Admin's through the steps for creating a Live Learning Session Registration Form.
Registration forms can be used to collect u...
My Learning Completions 26/02/2024
Identified
Hi Acorn customers,
We want to inform you that we are currently aware of an issue regarding access to users' training history. Our development team have identified the cause and is dil...