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Acorn User Roles & Permissions Reference

Understand every built-in role in Acorn and control what each user can do.

Overview

Acorn uses a role-based access control (RBAC) model. Each role grants a specific set of permissions. Users can hold multiple roles.

Built-in roles

  • Acorn Admin: Full access to all settings, users, and tenancies. Typically reserved for Acorn Support and your primary system owner.
  • Tenancy Admin: Full access to all settings within the specific Tenancy.
  • Content Creator: Create and manage courses and activities; cannot manage users or system settings.
  • User Manager:  Can add or remove users. Has access to view all user data. 
  • Learner: Default role. Can access courses, complete activities, and view own progress.
  • Supervisor: Can view direct reports' learning progress and run team reports.
  • Reporter Officer: View-only access to all reports across the tenancy.

Assigning roles

  1. Go to Admin > User Management > Assign Roles

Role Permissions Reference

The tables below outline what each role can do across all areas of Acorn. Use this as a reference when assigning roles to ensure users have the access they need

User Management Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor End User
User creation Yes Yes No No Yes Yes* No No No No
Browse and update users Yes Yes No No Yes No No No No No
Impersonate user Yes Yes No No Yes No No No No No
Assign roles Yes Yes No No No No No No No No
Account merges (initiate and approve) Yes Yes No No No No No No No No
Bulk user upload Yes Yes No No Yes No No No No No
Create cohorts Yes Yes No No Yes No No No No No
Edit cohorts Yes Yes No No Yes Yes No No No No
Manage cohorts No No No No No Yes No No Yes* No
Add external learning Yes Yes No No No No No No No Yes

 

Course Management Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor User
Course creation Yes Yes Yes No No No No No No No
Activity creation Yes Yes Yes No No No No Yes No No
Update course Yes Yes Yes No No No No Yes No No
Update activity Yes Yes Yes No No No No Yes No No
Delete course Yes Yes Yes No No No No No No No
Delete activity Yes Yes Yes No No No No Yes No No
Manage course enrolment Yes Yes Yes No Yes Yes No Yes Yes No
Manage custom certificates Yes Yes Can apply existing certificate but cannot create or update certificates No No No No Can apply existing certificate but cannot create or update certificates No No
Manage course completions Yes Yes Yes No No No No Yes No No
Activity bank creation Yes Yes No No No No No No No No
Remote content sharing Yes Yes No No No No No No No No

 

Live Learning Management Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor User
Create Live Learning Yes Yes Yes No No No No No No No
Create + update events Yes Yes Yes No No No No Yes No No
Create + update sessions Yes Yes Yes No No No No Yes No No
Create + update session registration form Yes Yes Yes No No No No Yes No No
Register and withdraw users Yes Yes Yes No No No No Yes No No
Manage session attendance Yes Yes Yes No No No No Yes No No
Create + manage live learning integrations Yes Yes No, but can apply an existing one No No No No No, but can apply an existing one No No
Create + manage live learning venues Yes Yes No No No No No No No No
Session workflow dashboard Yes Yes No No Yes* No No Yes* Yes* No

 

Tenancy Management Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor User
Update tenancy Yes Yes No No No No No No No No
Create a tenancy Yes No No No No No No No No No
Browse and update tenancies Yes No No No No No No No No No
Content sharing pathways Yes No No No No No No No No No
Content sharing Yes Yes No No No No No No No No
Content visibility Yes Yes Yes No No No No Directly via content they facilitate only No No
Bulk completion upload Yes Yes No No No No No No No No
Bulk enrolment Yes Yes No No No No No No No No
Bulk session registration Yes Yes No No No No No No No No
Create + manage widget dashboards Yes Yes No No No No No No No No
Manage email templates Yes Yes Event Templates within Live Learning they created only No No No No Event Templates within Live Learning they facilitate only No No
View + manage email suppression list Yes Yes No No No No No No No No
Manage custom fields Yes Yes No No No No No No No No
Create + manage form templates Yes Yes No No No No No No No No
Create + manage CPD Points Yes Yes Can apply CPD points to content they create No No No No Can apply CPD points to content they facilitate No No

 

Workflows Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor User
Create + manage workflows Yes Yes No No No No No No No No
Apply + remove workflows to/from content Yes Yes Yes No No No No Yes No No

 

Reporting Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor User
Access to reporting dashboard Yes Yes No No No No No No Yes* No
Create a new report Yes Yes Can view form submission report within content they create No Yes Yes Yes Can view form submission report within content they facilitate Yes No
Schedule a report Yes Yes No No Yes Yes Yes No Yes No
Bookmark a report Yes Yes No No Yes Yes Yes No Yes No
Create + manage reporting officers Yes Yes No No No No No No No No

 

Payments Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor User
Create + manage payment methods Yes Yes No No No No No No No No
Apply payments to content Yes Yes Yes No No No No Yes No No
Create + manage discounts Yes Yes No No No No No No No No
Create + manage tax settings Yes Yes No No No No No No No No
Approve + manage refunds Yes Yes No No No No No No No No
Create + manage licences Yes Yes No No No Can purchase and manage licences for users in their cohorts No No No No

 

Capabilities Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor User
Create + manage capability library Yes Yes No No No No No No No No
Create + manage proficiency levels Yes Yes No No No No No No No No
Create + manage capability sets Yes Yes No No No No No No No No
Create + manage capabilities Yes Yes No No No No No No No No
Create + manage capability assessments Yes Yes No No No No No No No No

 

Momentum Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor User
Create new momentum workflows Yes* Yes* No Yes* No No No No No No
Momentum reporting Yes* Yes* No Yes* No No No No No No
Create momentum application Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Delete momentum application Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

 

Self-Registration Acorn Admin Tenancy Admin Content Creator Momentum Admin User Manager Cohort Manager Reporting Officer Facilitator Supervisor User
Create + manage self-registration form Yes Yes No No No No No No No No
Browse, approve and deny pending registrations Yes Yes No No No No No No No No
Enable self-registration whitelisting Yes Yes No No No No No No No No
Create + manage tenancy aliases Yes Yes No No No No No No No No
Note: This relates only to the functions around users self-registering for an account in Acorn (not relating to registrations to attend sessions).