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System Requirements for Acorn

Make sure your device and network meet the requirements to use Acorn.

Supported browsers

  • Google Chrome (latest 2 versions) — recommended
  • Microsoft Edge (latest 2 versions)
  • Mozilla Firefox (latest 2 versions)
  • Apple Safari (latest 2 versions)

Note: Internet Explorer is not supported.

Operating systems

  • Windows 10 or later
  • macOS 12 (Monterey) or later
  • ChromeOS (latest stable channel)
  • iOS 15 or later (for mobile access)
  • Android 10 or later (for mobile access)

Internet connection

  • Minimum: 5 Mbps download for standard content.
  • Recommended: 25 Mbps+ for video-heavy courses.
  • Stable connection required during assessments and SCORM activities.

SCORM content

SCORM packages require JavaScript to be enabled and no browser extensions that block scripts or cookies. Pop-up blockers may interfere with SCORM launch windows — allow pop-ups from your Acorn domain.

Video content

HTML5 video is used. Ensure your corporate network does not block streaming from Acorn's CDN. Contact Acorn Support for the CDN domain whitelist if required.

Corporate network / proxy considerations

  • Allow traffic to *.acorn.works and related CDN domains.
  • If using a proxy, ensure HTTPS inspection does not break SSO or SAML assertions.
  • Contact Acorn Support for a full list of domains to whitelist.