--- title: How to Update Capability Email Templates in Acorn description: Discover how to access and customize capability-related email templates in Acorn. This guide walks you through updating automated notifications for assessments, supervisor digests, and progress prompts in the Capabilities Module. image: https://help.acorn.works/hubfs/acorn-meta-preview.png --- [Skip to content](https://help.acorn.works/help-centre/how-to-update-capability-email-templates-in-acorn#main-content) English - Australia Show submenu for translations [Contact Us](https://help.acorn.works/help-centre/kb-tickets/new?hsLang=en-au) [Customer Portal](https://support.acorn.works/tickets?hsLang=en-au) [![AcornLogo\_Horizontal\_FullColourWhite\_1000px](https://help.acorn.works/hs-fs/hubfs/AcornLogo_Horizontal_FullColourWhite_1000px.png?width=200&height=45&name=AcornLogo_Horizontal_FullColourWhite_1000px.png)](https://help.acorn.works/help-centre?hsLang=en-au) - [Help Articles](https://help.acorn.works/help-centre/help-articles) - [Patch Notes](https://help.acorn.works/help-centre/patch-notes) - [Status](https://status.acorn.works/) Open main navigation Close main navigation - [Help Articles](https://help.acorn.works/help-centre/help-articles) - [Patch Notes](https://help.acorn.works/help-centre/patch-notes) - [Status](https://status.acorn.works/) - English - Australia Show submenu for translations - [Contact Us](https://help.acorn.works/help-centre/kb-tickets/new) - [Customer Portal](https://support.acorn.works/tickets) Welcome to the Help Centre - There are no suggestions because the search field is empty. 1. [Acorn Help Centre](https://help.acorn.works/help-centre?hsLang=en-au) 2. [Help Articles](https://help.acorn.works/help-centre/help-articles?hsLang=en-au) 3. [Capabilities](https://help.acorn.works/help-centre/help-articles?hsLang=en-au#capabilities) 1 August 2025 # How to Update Capability Email Templates in Acorn ## This guide will step you through accessing and customising the automated email templates used in the Capabilities Module. You will learn to locate and update four key email templates tied to capability assessments and notifications. ### **To update capability email templates:** 1. Click **Admin** from the top navigation. 2. Select **Tenancy Management**. 3. Click **Email Templates**. 4. Under **Select Category**, choose **Capability Emails**. ![GIF How to Update Capability Email Templates in Acorn](https://help.acorn.works/hs-fs/hubfs/GIF%20How%20to%20Update%20Capability%20Email%20Templates%20in%20Acorn.gif?width=670&height=347&name=GIF%20How%20to%20Update%20Capability%20Email%20Templates%20in%20Acorn.gif) You’ll now see four email templates available to edit: - **Assessment Campaign** The initial email sent to users when they are invited to complete a capability self-assessment from Acorn. - **Supervisor Digest** A weekly summary sent to supervisors listing all pending assessments requiring their review on the supervisor dashboard. - **Notify User After Supervisor Assessment** Sent to the user once their supervisor has completed the assessment. It lets them know the review is done and prompts them to view the outcome. - **Prompt Manager After User Review** Sent to the supervisor once their team member has completed their self-assessment. It prompts them to complete their portion of the review. **Tips for Editing Email Templates** - You can customise the **subject line**, **body content**, and use **merge fields** such as user name or assessment link. - Click **Save** after making changes to ensure updates are applied. - If needed, use the **Revert to System Default** button to restore the original version. ### **Need Help?** Contact [Acorn Support](https://help.acorn.works/help-centre/kb-tickets/new?hsLang=en-au) if you’re unsure which email template to edit or need help using merge fields correctly. - [Help Articles](https://help.acorn.works/help-centre/help-articles?hsLang=en-au#main-content) - [User Management](https://help.acorn.works/help-centre/help-articles?hsLang=en-au#user-management) - [Course Management](https://help.acorn.works/help-centre/help-articles?hsLang=en-au#course-management) - [Live Learning Management](https://help.acorn.works/help-centre/help-articles?hsLang=en-au#live-learning-management) - [Email Management](https://help.acorn.works/help-centre/help-articles?hsLang=en-au#email-management) - 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