Investigating - SMS Notifications Currently Unavailable (APAC Region) 23/02/26

Status: Investigating

Update: 23/02/26 4:38PM AEDT

We are aware that SMS notifications are currently offline for customers in the APAC region. Our team is actively investigating the issue and working to restore service as quickly as possible.

**Affected notifications include:**

• New account creation

• Course enrolment confirmations

• Multi-factor authentication (MFA) codes

We understand how important these notifications are to your experience, and we sincerely apologise for any inconvenience this may cause.

We will provide updates as soon as service has been restored.

Thank you for your patience.

Acorn Support