What are the recommended system requirements for Acorn?

Browser Support

Acorn is accessible via all modern web browsers listed below. It requires no additional hardware or software installations for end users. We recommend using up-to-date versions of these browsers.

Desktop:

• Chrome
• Firefox
• Safari
• Edge

Mobile:

• MobileSafari
• Google Chrome

Settings

Cookies, pop-ups & JavaScript

• JavaScript must be enabled for the app to work correctly.
• Cookies are required for authentication.
• Allow pop-ups for the PLMS domain.

Operating systems

For OS compatibility, please refer to the official platform lifecycle/support pages from Microsoft (Windows), Apple (macOS & iOS) and Google (Android). Acorn supports OS releases that are actively maintained by those vendors; keeping devices on vendor-supported versions ensures the best security and playback experience.

Network Requirements

Acorn works on modest connections but performs best on stable, low-latency networks. Keep devices on Wi-Fi or a reliable mobile data connection for best results.

These are minimums for a baseline experience:

• UI navigation: 1.5 Mbps
• Video playback: 3 Mbps