It would be helpful for those users with tenancy swaps to be prompted to click on the tenancy they want to enter between logging into the system and getting to the homepage. The user would only see the tenancies they have access to and be able to click the title of the tenancy they wish to enter.
This would help reduce confusion with users who struggle to remember the tenancy swap process (or that they have a tenancy swap at all). Allowing them to navigate directly to the tenancy they need upon logging in would help manage this.
Regan M
It would be helpful for those users with tenancy swaps to be prompted to click on the tenancy they want to enter between logging into the system and getting to the homepage. The user would only see the tenancies they have access to and be able to click the title of the tenancy they wish to enter.
This would help reduce confusion with users who struggle to remember the tenancy swap process (or that they have a tenancy swap at all). Allowing them to navigate directly to the tenancy they need upon logging in would help manage this.