Account Links in Acorn

Some common scenarios where Account Links can be helpful include:

Administrators who also complete training: It is recommended that administrators have a seperate user account to complete their own training programs without interfering with their admin role.
Trainers with admin privileges: A trainer who builds and manages courses may also need a user account to experience training content as a participant.
Contractors: Contractors might have one account as an admin for reporting purposes and another as a learner for compliance training.

Account Links are not switched on by default. If you’d like this feature enabled for your organisation:

Contact Acorn Support at support@acorn.works.
Once activated, you’ll be able to access Account Links under:
- Admin > User Management > Account Merges

Once linked, you’ll be able to switch between accounts quickly and easily from within the platform.

Linked accounts remain separate, but you can toggle between them without logging in and out.
Account Links are reversible — you can request to unlink accounts if needed.
For help with setup or troubleshooting, reach out to support@acorn.works.

Account Links in Acorn allow users to connect two separate accounts and seamlessly switch between them. This is particularly useful if you need to manage multiple roles within the platform.