Release 1.7.14 - 17 June 2026
Release 1.7.14 introduces Trust This Device for multi-factor authentication and lets cohort managers send password resets and identify learners by email on their own - alongside clearer bulk-upload feedback and a round of Momentum and webhook reliability fixes.
What's New 🎊
Cohort manager password resets - Cohort managers can now send a password reset email to any learner in the cohorts they manage, so locked-out learners get back in faster without waiting on a tenancy administrator. It uses the same secure reset flow administrators already rely on, and is limited to learners in the cohort manager's own cohorts.
Trust This Device for MFA (brought forward from 1.7.12+13) - If your tenancy uses multi-factor authentication, your users can now tick 'Remember this device' on the MFA challenge page. Trusted devices skip the second-factor prompt for 7 days on subsequent logins from the same browser. Passwords are still required every login - only the second factor is bypassed. Each user can have up to 5 devices trusted at once, and trust is automatically cleared if they change their password. The result is fewer SMS prompts and a smoother sign-in experience.
Note: This feature will not be enabled until June 16 (NA) / June 17 (APAC) 2026. We're giving advance notice so administrators can review whether a 7-day MFA trust window is appropriate for their environment. If you'd like this feature disabled for your site, email support@acorn.works or speak with your account manager before June 17.
Improvements ✨
Email visibility for cohort managers - Cohort managers can now see and search by email address on the Manage Requests page and the cohort user list, making it easier to identify the right person when a username or name alone isn't enough. This applies to tenancies that keep email and username separate.
Clearer bulk-upload errors - When a completions, session, or enrolment bulk upload runs into a problem, the error now points you to the Upload History tab, where you can see exactly which rows failed - so you can correct and re-upload the file yourself rather than contacting support.
Bug Fixes 🐞
Fixed an issue where Momentum facilitators could not access certain admin workflow pages they should have been able to manage. (CORE-142)
Fixed an issue where updating a file attached to a Momentum workflow email could cause that email step to fail and the application to get stuck. (CORE-45)
Fixed an issue where a new user could be given duplicate Momentum applications when a workflow's user-creation trigger had more than one path. (CORE-132)
Fixed an issue where learners with an existing Momentum application could see a "no permission to view" error when opening a Momentum course activity, even though their application had been created successfully. (CORE-134)
Resolved an issue where completions for partnered content could fail to sync between connected Acorn sites. (CORE-128)
Fixed an issue where outgoing webhook deliveries did not include a delivery identifier, making them harder to match up and de-duplicate on the receiving end. (CORE-135)
Fixed an issue where retrying failed webhook deliveries could re-send messages that had already been handled. (CORE-139)
Resolved an issue that prevented AI capability recommendations from completing in Cohort Mapping and Capability Discovery. (INF-160)