Help Articles
Guides and step-by-step instructions
User Management
- How to Create a New User
- How to Bulk Upload Users
- How to Impersonate a User
- How to Browse and Update Users
- How to Assign and Unassign User Roles
- Supervisor Feature
- Manage Account Merges
- What is a Cohort?
- How to Create a Cohort
- How to Edit a Cohort
- Manually Add Users to a Cohort
- Assign User Fields to a Cohort
- How to Assign a Facilitator
- Creating an External Learning for Another User
- View User Upload Logs
- What are the Different User Roles?
- User Roles in Acorn
- How to Suspend and Un-suspend a User
Course Management
- How to Create a Course
- How to Update a Course
- How to Add an Activity to a Course
- How to Update an Activity in a Course
- How to Create a Section in a Course
- How to Copy a Course
- Delete a Course
- How to Apply a Certificate to a Course or Live Learning
- How to Manage Content Updates and Revisions
- How to Apply a Course Completion Badge
- How to Hide & Unhide Content
- Assign CPD Points to a Course
- How to Create, Edit, or Delete Content Categories and Tags
- View Course Logs
- Enrol or Unenrol Users in a Course
- Email Enrolees
- Migrating Users, Courses, and Completions to Acorn
- View SCORM Logs
- Bulk Content Completion Upload
- How to Enrol my Team into a Course
- How to Create a Custom Certificate
- How to Restrict a Course to a Cohort
- How to Update Course Completions
- Unenrol from Sub-courses Automatically
- How to Create a Quiz
Live Learning Management
- How to Create a Live Learning
- Update a Live Learning
- How to Create or Update a Live Learning Event
- How to Create or Update a Live Learning Session
- How to Delete a Live Learning Event & Session
- How to Edit a Live Learning Sessions Table
- What is a Live Learning Integration?
- Live Learning Venues
- How to Email Live Learning Registrants
- Update Live Learning Completions
- How to Delete a Live Learning
- How to Create a Live Learning Integration with Microsoft Teams
- How to Add an Activity to a Live Learning
- Update an Activity in a Live Learning
- How to Register/Withdraw a User from a Live Learning Session
- How to Manage Expressions of Interest for a Live Learning Event
- Live Learning Logs
Tenancy Management
- Create a New Tenancy
- How to Update a Tenancy
- Browse and Update Tenancies
- Changing The Colour Scheme of your Tenancy
- Update Tenancy Support Contact Information
- How to Delete a Tenancy
- How to Create a Homepage Dashboard
- How to Configure CPD Points
- Bulk Course Enrolment Upload
- Create a Tenancy Swap
- Manage Custom Fields Access
- Content Sharing and Partnered Content
- Content Visibility
- How to Edit Email Templates
- Email Logs
- Remove a Tenancy Swap
- Configuring your Login Page
- Manage Tenancy Aliases
- How to Setup an External Catalogue
- SMS Notification Feature
Reporting
- Reporting Types & Definitions
- Dynamic Date Filters in Acorn Reporting
- How to Run a Report
- Export a Report
- Saving a Report Preset
- Reporting Dashboards
- How to Run a Report as a Supervisor
- Reporting Widgets
- How to Create a Reporting Officer
- How to Set Up a Scheduled Report
- How to view Feedback Form Submissions
Workflows
- Workflow Definitions
- How to Edit and Manage a Workflow
- How to Create a Workflow
- How to Add a Workflow to a Course
- How to Add a Workflow to Acorn-to-Acorn Content
Capabilities
- Assign Capabilities to Content
- Capability Feature
- Assign Interest Capabilities
- Assign Capabilities to Cohorts
- Capability Assessment Campaign
- Setup Capability Framework
- How to Run a Capability Assessment Report
- Creating a Capability Library with a template
- Capabilities Standalone
- Creating a Capability Library without a Template
Momentum
- Momentum Nodes
- Momentum Constants
- Momentum Restrictions
- Momentum Settings
- Momentum Transitions
- Assigning Momentum Admins
- How to Build a Momentum
- Momentum Pre-fill
Resources, Videos, Programs and Pages
- What is a Program
- How to Create a Program
- How to Update a Program
- Delete a Program
- Create a Video
- Update a Video
- Delete a Video
- Create a Page
- Update a Page
- Delete a Page
- Create a Resource
- Update a Resource
- Delete a Resource
Payments
- Browse and Create Payments
- Manage Payment Methods
- Add Payments to Content
- How to set up Group and Coupon Purchasing
- Creating Discounts
- Using Discounts
- Stripe Integration Guide
- Discount Types
- Discounts
- Manual Tax
- Avalara AvaTax Integrations Guide
- Tenancy vs Shared Discounts
- External Checkout
- Payments Feature
- Manage Payment Refunds
- Avalara AvaTax Integration Guide
Multi-Language
Content Sharing
- How to Report on Shared Acorn-to-Acorn Content
- How to Unhide Shared Acorn-to-Acorn Content
- Content Sharing Pathways
- Remote Content Sharing
- How to Locate Shared Acorn-to-Acorn Content in the Catalogue
- How to Use Shared Acorn-to-Acorn Content in Programs and Courses
Widget Dashboards
- Homepage Widget Dashboards
- HomePage Widgets
- Supervisor Widget Dashboards
- Supervisor Widgets
- Dashboard and Logo Image Guide
- How to Create an External Dashboard
Forms
Activities
- How to Create a SCORM Activity
- How to Create a Feedback Form Activity
- How to Create a Video Activity
- How to Create a Resource Activity
- How to Create a URL Activity
- Configure a Subcourse Activity
- Configure a Label Activity
- How to Create a Feedback Form Template
- How to Create a Page Activity
- Configure a Wiki Activity
- Add an Activity to the Activity Bank
- Add an Activity Bank Activity to a Course
- Add an Activity Bank Activity to a Live Learning
- How to Configure a Checklist Activity
- How to Create a Quiz Plus Activity
- How to View Quiz Plus Responses
- How to create an Assignment Activity
- Configure a Forum Activity
- Configure an xAPI Module Activity
- How to add Closed Captioning to a Video
- Quiz Plus Question Types
Self Registration
- Manage Registration Settings
- How to make a Self Registration Form
- Approve, Deny, and Browse Registration Requests
- View Registration Form Responses
End User Guides
- How to Enrol in a Course
- How to Search the Course Catalogue
- How to Log into Acorn
- How to Upload External Training
- How to View your Training History
- How to View your Teams Completions
- How to Download your Training History
- How to Download a Course Completion Certificate
- How to Contact the System Admin
- How to View and Action Session Registration Requests
- How to Request an Account Merge
- Managing Cohorts as a Cohort Manager User
- Creating an External Learning for Yourself