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Acorn Help Centre
Help Articles
Help Articles
User Management
Course Management
Live Learning Management
Tenancy Management
Reporting
Workflows
Capabilities
Momentum
Resources, Videos, Programs and Pages
Payments
Multi-Language
Content Sharing
Widget Dashboards
Forms
Activities
Self Registration
End User Guides
FAQ's
FAQs
Patch Notes
2025
2024
2023
2022
Developers
API
Announcements
New Features & Updates
Notices
Status
Asia Pacific
Europe
Unites States
Canada
Help Articles
Guides and step-by-step instructions
User Management
How to Create a New User
How to Bulk Upload Users
How to Impersonate a User
How to Browse and Update Users
How to Assign and Unassign User Roles
Supervisor Feature
Manage Account Merges
What is a Cohort?
How to Create a Cohort
How to Edit a Cohort
Manually Add Users to a Cohort
Assign User Fields to a Cohort
How to Assign a Facilitator
Creating an External Learning for Another User
View User Upload Logs
What are the Different User Roles?
User Roles in Acorn
How to Suspend and Un-suspend a User
See more
Course Management
How to Create a Course
How to Update a Course
How to Add an Activity to a Course
How to Update an Activity in a Course
How to Create a Section in a Course
How to Copy a Course
Delete a Course
How to Apply a Certificate to a Course or Live Learning
How to Manage Content Updates and Revisions
How to Apply a Course Completion Badge
How to Hide & Unhide Content
Assign CPD Points to a Course
How to Create, Edit, or Delete Content Categories and Tags
View Course Logs
Enrol or Unenrol Users in a Course
Email Enrolees
Migrating Users, Courses, and Completions to Acorn
View SCORM Logs
Bulk Content Completion Upload
How to Enrol my Team into a Course
How to Create a Custom Certificate
How to Restrict a Course to a Cohort
How to Update Course Completions
Unenrol from Sub-courses Automatically
How to Create a Quiz
How to setup or Update Course and Completion Criteria
See more
Live Learning Management
How to Create a Live Learning
Update a Live Learning
How to Create or Update a Live Learning Event
How to Create or Update a Live Learning Session
How to Delete a Live Learning Event & Session
How to Edit a Live Learning Sessions Table
What is a Live Learning Integration?
Live Learning Venues
How to Email Live Learning Registrants
Update Live Learning Completions
How to Delete a Live Learning
How to Create a Live Learning Integration with Microsoft Teams
How to Add an Activity to a Live Learning
Update an Activity in a Live Learning
How to Register/Withdraw a User from a Live Learning Session
How to Manage Expressions of Interest for a Live Learning Event
Live Learning Logs
See more
Tenancy Management
Create a New Tenancy
How to Update a Tenancy
Browse and Update Tenancies
Changing The Colour Scheme of your Tenancy
Update Tenancy Support Contact Information
How to Delete a Tenancy
How to Create a Homepage Dashboard
How to Configure CPD Points
Bulk Course Enrolment Upload
Create a Tenancy Swap
Manage Custom Fields Access
Content Sharing and Partnered Content
Content Visibility
How to Edit Email Templates
Email Logs
Remove a Tenancy Swap
Configuring your Login Page
Manage Tenancy Aliases
How to Setup an External Catalogue
SMS Notification Feature
See more
Reporting
Reporting Types & Definitions
How to Run a Report
Export a Report
Saving a Report Preset
Reporting Dashboards
How to Run a Report as a Supervisor
Reporting Widgets
How to Create a Reporting Officer
How to Set Up a Scheduled Report
How to view Feedback Form Submissions
See more
Workflows
Workflow Definitions
How to Edit and Manage a Workflow
How to Create a Workflow
How to Add a Workflow to a Course
How to Add a Workflow to Acorn-to-Acorn Content
See more
Capabilities
Assign Capabilities to Content
Capability Feature
Assign Interest Capabilities
Assign Capabilities to Cohorts
Capability Assessment Campaign
Setup Capability Framework
How to Run a Capability Assessment Report
Creating a Capability Library with a template
Capabilities Standalone
Creating a Capability Library without a Template
See more
Momentum
Momentum Nodes
Momentum Constants
Momentum Restrictions
Momentum Settings
Momentum Transitions
Assigning Momentum Admins
How to Build a Momentum
Momentum Pre-fill
See more
Resources, Videos, Programs and Pages
What is a Program
How to Create a Program
How to Update a Program
Delete a Program
Create a Video
Update a Video
Delete a Video
Create a Page
Update a Page
Delete a Page
Create a Resource
Update a Resource
Delete a Resource
See more
Payments
Browse and Create Payments
Manage Payment Methods
Add Payments to Content
How to set up Group and Coupon Purchasing
Creating Discounts
Using Discounts
Stripe Integration Guide
Discount Types
Discounts
Manual Tax
Avalara AvaTax Integrations Guide
Tenancy vs Shared Discounts
External Checkout
Payments Feature
Manage Payment Refunds
Avalara AvaTax Integration Guide
See more
Multi-Language
Tenancy Language Settings
Learner Language Settings
Content Sharing
How to Report on Shared Acorn-to-Acorn Content
How to Unhide Shared Acorn-to-Acorn Content
Content Sharing Pathways
Remote Content Sharing
How to Locate Shared Acorn-to-Acorn Content in the Catalogue
How to Use Shared Acorn-to-Acorn Content in Programs and Courses
See more
Widget Dashboards
Homepage Widget Dashboards
HomePage Widgets
Supervisor Widget Dashboards
Supervisor Widgets
Dashboard and Logo Image Guide
How to Create an External Dashboard
See more
Forms
Session Registration Form
How to Create an Electronic Signature Form
Activities
How to Create a SCORM Activity
How to Create a Feedback Form Activity
How to Create a Video Activity
How to Create a Resource Activity
How to Create a URL Activity
Configure a Subcourse Activity
Configure a Label Activity
How to Create a Feedback Form Template
How to Create a Page Activity
Configure a Wiki Activity
Add an Activity to the Activity Bank
Add an Activity Bank Activity to a Course
Add an Activity Bank Activity to a Live Learning
How to Configure a Checklist Activity
How to Create a Quiz Plus Activity
How to View Quiz Plus Responses
How to create an Assignment Activity
Configure a Forum Activity
Configure an xAPI Module Activity
How to add Closed Captioning to a Video
Quiz Plus Question Types
See more
Self Registration
Manage Registration Settings
Approve, Deny, and Browse Registration Requests
How to make a Self Registration Form
View Registration Form Responses
End User Guides
How to Enrol in a Course
How to Search the Course Catalogue
How to Log into Acorn
How to Upload External Training
How to View your Training History
How to View your Teams Completions
How to Download your Training History
How to Download a Course Completion Certificate
How to Contact the System Admin
How to View and Action Session Registration Requests
How to Request an Account Merge
Managing Cohorts as a Cohort Manager User
Creating an External Learning for Yourself
See more
