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      Move Users between Tenancies

      Users can register or be placed into the wrong tenancy by accident. The steps below will guide an Acorn Admin in moving a user from one tenancy to another.

       

      1. Navigate to the 'Browse and Update Tenancies' page by clicking Admin > Tenancy Management > Browse and Update Tenancies.

       

      2. Remove the user from the tenancy they are currently in by:

      • Clicking the Screen_Shot_2022-04-12_at_4.58.56_pm.png icon attached to the tenancy
      • Selecting the user
      • And, clicking CONFIRM_icon.png

       

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      3. Add the user to the tenancy they should be in by:

      • Clicking the Screen_Shot_2022-04-12_at_4.48.25_pm.png icon attached to the tenancy
      • Selecting the user
      • And, clicking CONFIRM_icon.png

       

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      You have now successfully moved a user between tenancies!